Please be aware that we don’t usually supply and sell festival tickets. Your booking with Eves Tipis does not include festival tickets.
Please ensure that all guests have the appropriate weekend camping festival tickets prior to booking your accommodation.
Please be aware some festivals charge an additional boutique camping fee in addition to our hire charges and festival ticket charges. If there is an additional boutique camping fee this is detailed on the individual festival pages on our websites along with the cost. Once you have booked your tipi, we will send you a link within your confirmation email to enable you to purchase this additional ticket. These extra tickets have been introduced to maintain the high level of service in these special camping areas for you to enjoy.
A 20% deposit is required to reserve a tipi. The balance is required at least 4 weeks before start of rental date, unless otherwise arranged or stated. For festival bookings, the payment due by date is specified on the booking form or within our booking confirmation email. If payment is not received satisfying this condition and you have not contacted us, your reservation is liable to be cancelled, and your deposit will not be refunded. Booking confirmation will be sent to you via post or email once funds are cleared.
If you settle your remaining balance by PayPal, Credit or Debit card there will be a 4% service fee added onto the balance payable. You will have the option to pay by Bank Transfer or Cheque to avoid the service fee.
A 4% service fee will be added to the deposit payment to cover our PayPal charge.
From a period of 30 days after the agreed payment date, interest will be charged at 8% above Bank of England base rate for late payments, until the debt has been paid.
If, due to unforeseen circumstances, cancellation is necessary, the following conditions apply:-
No refund will be made if the booking is cancelled less than 14 days prior to the rental start date/event or the client(s) is unable to attend the event for whatever reason.
Cancellations made within 14 days of ordering – full refund available less admin charge of £35 (unless order is placed less than 14 days before the event, in which case, refund is not guaranteed).
Cancellations made between these times – refund available less deposit.
In the event of Eve’s Tipis being unable to provide the service due to cancellation of the festival/event through no fault of our own, for example due to weather, flooding, terrorist activities, or other causes, the same cancellation policies will apply.
Clients are expected to take out their own insurance against such possibilities.
All equipment hired remains the property of Eve’s Tipis.
A charge may be made for replacement of tipi equipment or furnishings missing, soiled or damaged. A £75 refundable deposit against damage/soiling of the tipi or furnishings is required at the time of booking and provided the tipi and furnishings are left in a clean, undamaged state, the deposit will be refunded within 1 month after the event/hire period.
Please note: the charge is per tipi hired. The £75 deposit payment will be automatically added to your booking at checkout and payment is required at the time of booking.
It is the responsibility of the hirer to insure against loss or damage of equipment or personal injury. Eve’s Tipis can accept no liability whatsoever for loss or damage to possessions, or any personal injury or death and the hirer must accept full responsibility at all times. Children must be supervised.
All prices subject to change without notice.
Prices include VAT @ 20%.
VAT Reg. no. 177384274